all appointment notifications will arrive by email or text.
appointment reminders will appear, in most cases, 48 hours in advance of your scheduled appointment.
with respect to the stylists & other clients,
we require a 24 hour notice of any cancellation or rescheduling.
you cannot cancel appointments within 24 hours online. should you need to cancel or reschedule within 24 hours, please call or text 614-499-3414 to inform the salon. cancellations that happen within 24 hours are subject to cancellation fees and/or suspension of ability to book appointments either online or with any stylist at the salon. due to the nature of our work & in order to maintain a relaxing environment for all clients, no person under the age of 12 is permitted in the salon, including the waiting area. we do not provide children's services (children defined as anyone under the age of 12).